EARN MORE WITH SERVICE Training


Great Service Sells! Check averages increase when patrons enjoy the total dining experience. Great service is the number one reason customers recommend a restaurant. You can use this course to train prospective new employees, or Managers.
 


Earn More with Service, is another of the TAP Series Enhanced e-learning programs providing a media rich educational experience even on slow speed dial-up Internet connections.

To manage or be a successful member of a waitstaff team requires understanding the rules of quality service. This program teaches how to better "Interact" with foodservice staff and customers. Students learn by observing, experiencing and interacting with methods to provide great customer service. They further learn, that while most everyone dining at an establishment orders a main course; items ordered before and after enhance the overall dining experience.

5
12
34
 
  • Sales of appetizers, premium drinks, and desserts can increase check amounts by 25% to 50%.

  • Great service alone can increase a tip by 20% to 30%. These two factors can mean thousands of dollars per year to servers, and add tens of thousands more dollars annually to gross sale

     10 - Steps to Service Excellence

The 10 Steps to Service Excellence are steps to moneymaking serving techniques:

• Suggestive selling, cross selling, and up-selling.
• Selling more by painting tasty word pictures.
• The first impression is everything.
• How do your employees measure up?
• The importance of projecting a positive, knowledgeable image.
• The value of teamwork.
• Dealing effectively with challenging customers.
• And, an optional lesson on serving and selling alcohol.

This program is designed for easy management of student study results with a centrally located account management database. This database provides training scores that can be reviewed and printed out individually by lessons or as a total record of the students complete course history. Also, handout worksheets for each lesson are available on the TAP web site and can be customized for post training follow-up.

Please be mindful. You will recieve a CD ROM in the mail, with easy usage instructions. Please allow 5-10 business days for arrival. When you pay with credit card, you will be prompted to input your current mailing address. Payment is inclusive of shipping and tax. If you would like overnight shipping, please call or email with your payment information. UPS, FED EX, or USPS will be used at our discretion, unless you expressly petition via email or telephone otherwise. Please include your number in email.

email: contact@aschoolforthepeople.com

toll free: 1-888-851-3663

Purchase Price for Online Program is : 124.00 U.S. dollars/-Includes CD ROM.

To Order please click on ADD TO CART button below

Once you click on the ADD TO CART Button, you will be directed to the payment page. Please scroll down and choose 'Pay by Credit Card' option by clicking on the blue continue link. You do NOT NEED A PAYPAL ACCOUNT, a viable credit card, American Express, Visa, Mastercard, Discover are all accepted. -note if you are using FireFox, when you click on continue shopping, you will not be directed automatically to this page. You must leave the payment window, and comeback to this one via selecting this window manually. If you are using Internet Explorer, this is not an issue.